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Aligning Teams on Shared Values
- James Cowling resolved team conflicts at Dropbox by aligning teams on shared values and goals.
- He discovered that misalignment on the "why" caused friction, not apathy or incompetence.
Define the "Why" for Each Team
- Define a clear "why" for each team's existence, focusing on the problem they solve, not the systems they manage.
- This fosters a strong, self-sustaining culture and reduces conflicts.
Prioritize Organizational Needs
- As a senior engineer, prioritize the organization's needs over your team's.
- Align with senior leadership's priorities to minimize organizational risk.