Q+A Brian Roche: Public service too risk-averse
May 3, 2025
James Meager, the Rangatata MP and Minister for Youth, joins Brian Roche, the Public Service Commissioner with extensive government experience, for an insightful discussion. They delve into the need for a cultural shift in public service to enhance efficiency and trust. The conversation tackles the tension between public ethics and private sector innovation, particularly regarding air travel costs. They also explore strategies to retain young talent in New Zealand and emphasize the importance of effective regional representation in government.
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Public Service Delivers Despite Limits
- New Zealand public servants deliver well despite outdated systems.
- The system should empower them more and reduce excessive risk aversion.
Growth Without Service Improvement
- Public service size grew 34% but services did not proportionally improve.
- Many sectors worldwide face similar issues of spending more for less outcome.
Customs as AI Success Example
- Customs uses real-time data and AI to effectively target drug shipments.
- This is a practical example of successful technology use in New Zealand public service.