Reforming New Zealand's Public Service

This chapter examines the aftermath of a recent election and the Liberal campaign's missteps, focusing on the vital role of the Public Service Commissioner in driving efficiency and technological integration within public services. It highlights the urgent need to enhance public trust, tackle systemic challenges, and embrace innovation to improve outcomes for citizens. Through discussions on risk aversion, political neutrality, and merit-based appointments, the chapter calls for a cultural shift in public administration to foster greater accountability and responsiveness.