Masters of Scale How great cultures are built and rebuilt, w/Eric Schmidt, Angela Ahrendts, & Uber’s Dara Khosrowshahi
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Aug 8, 2023 
Join Eric Schmidt, former CEO of Google, Angela Ahrendts, former Burberry chief, and Uber's Dara Khosrowshahi as they delve into the secrets of building and revitalizing corporate cultures. They share compelling stories about the necessity of authentic communication and the challenges of cultural transformation. Explore how transparency fosters trust and the delicate dance between strategic growth and cultural resets. Discover insights on aligning talent with organizational culture, especially in today’s tech-driven landscape.
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Authenticity over Formality
- Angela Ahrendts prioritized authentic communication at Apple by creating a casual video message.
- This approach, including taking a call from her daughter mid-video, fostered connection with employees.
Head vs. Heart
- Dara Khosrowshahi highlights the difference between management and leadership.
- Management is about the head (organizational structure), while leadership comes from the heart.
Internal Focus First
- Dara Khosrowshahi addressed Uber's cultural challenges by acknowledging the "us problem."
- He emphasized fixing internal issues before focusing on public relations.