Scaling Deliverables: Two Main Paths

There are two primary approaches to scaling deliverables in service-based businesses. The first involves increasing the ratio of service providers to clients, which can be achieved through various methods such as remote access or group sessions. This allows for a more fractionalized access to services, leveraging technology to reach more clients without a corresponding increase in headcount. The second approach focuses on teaching others to perform specific tasks, effectively breaking down the process into manageable parts whereby multiple individuals contribute to the overall service delivery.