#430 - The Science of Hiring: Dr. Michael Neal’s Proven Approach to Staffing Excellence

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How can healthcare practices improve their hiring processes to ensure long-term success? 

In this episode, Dr. Michael Neal discusses innovative hiring strategies with host Dr. Bradley Block. Dr. Neal explains that traditional hiring based on instinct often results in poor outcomes, as healthcare professionals prioritize empathy over suitability. His system identifies candidates’ natural strengths and talents through psychometric testing, automated screening, and video interviews, ensuring a 97% success rate.

Dr. Neal’s process avoids resumes and instead evaluates applicants on learning speed, stress management, and communication. He also highlights the importance of swift hiring decisions to secure high-performing candidates ("A players"). He advises removing underperformers ("C players") and matching roles to individuals’ strengths for staff retention.

BIO

Dr. Michael Neal is a practicing optometrist based in rural Hawley, Pennsylvania, and the founder and CEO of Build My Team. In 2018, he founded the company to address hiring challenges in his own practice, modeling it on the hiring processes of organizations like Disney and The Four Seasons. Build My Team now serves over eight healthcare professions across 40 states and Canada, helping practices hire based on candidates' natural strengths and talents to build high-performing teams.

Website:

https://www.buildmyteam.com/

Socials:

https://web.facebook.com/BuildMyTeamCompany/?_rdc=1&_rdr#

https://www.linkedin.com/in/dr-michael-neal
 

Dr Bradley Block bio:
https://www.physiciansguidetodoctoring.com/media

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Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.