How to Collect Feedback That Matters #1697

[00:25] Today’s topic: How to Collect Feedback That Matters.

[00:29] What we mean by ‘feedback that matters.’

[01:07] Why Eric loves sending surveys to collect feedback and the biggest mistakes he has made.

[02:08] The importance of getting feedback during the right phases of people using the product.

[03:11] Lessons from The Mom Test about collecting feedback.

[03:30] What Eric learned from Rahul Vohra about feedback and customer development.

[04:07] Eric’s experience with Levels and how they did their surveys.

[04:36] Some tools you can use to conduct your surveys.

[04:45] That’s it for today!

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