The Business of Healthcare Podcast with Tara Humphrey #45: An Introduction to Quality Improvement with Catherine Blackaby
Catherine Blackaby is a Development Advisor, Facilitator and Coach, and part of NHS England Time 4 Care Faculty. She works with Primary Care, General Practices, Primary Care Networks to help them facilitate change in a meaningful and positive way.
Catherine joins me this week to give an introduction into what quality improvement is, and to explain it in a simple way. She shares how quality improvement can facilitate meaningful change in a structured processed way. She talks about simple tools that you can use to help you embark on your quality improvement change project. And she shares her advice that if you want something different, you have to do something different.
Time 4 Care has support available to those working in Primary Care, please contact Tara if you want to find out more.
“Quality Improvement is about making sure that those changes that we want to make are effective.” Catherine Blackaby
This week on The Business of Healthcare:
- What quality improvement is in simple terms.
- How QI can help you and your project.
- What tools you can use to start your QI change project.
- How QI us about curiosity and not criticism.
- How to know when you need quality improvement.
- What a simple audit can really tell you.
- How to look at a problem differently to find a solution.
Connect with Catherine Blackaby:
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