#192 Mediation & How To Reduce Conflict - Dr Clare Sieber

Welcome back to The Business of Healthcare Podcast.  This week I have the pleasure of speaking with Dr Clare Sieber who is a GP and Mediator. Clare only mediates disputes in healthcare settings, with a focus on those in primary care such as GP partnership, PCN, GP practice workplace disputes, and disputes between a patient's family and the clinical team. 

There is a lot to take away from this episode and especially how mediation can work really well early on in a situation rather than leaving it too late in the process. Mediation is entirely voluntary and all parties have to agree for it to take place. It can be carried out virtually or face to face. 

“For a Team to be functional it needs to have trust and inclusion right at its core, make sure the team meets regularly, know values and passions, then you are less likely to get into that bitter situation with them.” Dr Clare Sieber 

 

This week on the Business of Healthcare 

• What led Dr Clare into the disputes side of practice 
• Common themes around mediation 
• How to move on from the end of a professional relationship 
• How to avoid conflict 
• Always document what is discussed 

 

How to Connect with Dr Clare Sieber 

Website 

LinkedIn 

 

Work with me 

 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

 

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Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

 

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