How will AI truly change the way restaurants do business?
This week’s episode of the Restaurant Business podcast A Deeper Dive concludes our series on the impact of AI on the restaurant industry with a discussion of exactly where the technology will be felt the most.
Over the past five weeks, we’ve looked at how AI is affecting fast-food restaurants in the drive-thru, how it’s influencing menu and marketing along with back-of-house tasks.
We discuss which of these areas the impact will be felt the most, and where we’re more skeptical. We also talk about what areas surprised us, and how all this will change the industry over the next five years.