David Glick, CTO of Flex, dives into the nuanced world of technical program management. He shares strategies for influencing stakeholders even without direct authority. The conversation covers the evolving roles of product managers and program teams, providing insights from his experiences at Amazon. Glick also emphasizes the importance of operational excellence amidst growth, effective delegation, and focused leadership, drawing parallels with gaming. He highlights the necessity of time tracking to boost engineering productivity and the critical balancing act of supporting team morale in remote environments.