What Works Make It Make Sense
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Jul 31, 2025 Explore the intriguing idea that sensemaking often begins in chaos. Discover how misaligned expectations can create confusion and frustration in everyday life. Learn about the essential role of mental models in communication and how they can shift perspectives for better outcomes. The discussion highlights the need for proactive updates to these models in today's chaotic media landscape. An upcoming workshop promises to empower individuals to transform their meaningful ideas into impactful media.
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Sensemaking Starts With Chaos
- Sensemaking begins with chaos, which happens when reality doesn't meet our expectations.
- This chaos is common and challenges our mental models, prompting the need to reassess what we understand.
Chaos = Expectation vs. Reality
- Chaos arises from a mismatch between expectation and reality, regardless of positive or negative surprise.
- This gap signals our mental model is wrong or incomplete, prompting reevaluation.
Mental Models Make Sense
- New mental models provide coherence to seemingly incoherent situations.
- Sensemaking is a tool, not a moral judgment; it precedes change but doesn't guarantee goodness.