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1394: 4 Underrated Ways to Impress Your Customers AND Ways To Make Training More Engaging for Your Staff by Michael Levitt of Breakfast Leadership
Jul 25, 2024
Business insights expert Michael Levitt shares underrated strategies for impressing customers such as empowering teams, improving packaging, innovating, and engaging directly. These approaches can strengthen relationships and ensure long-term success.
10:29
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Quick takeaways
- Empowering team to handle issues impresses customers, fostering a collaborative relationship enhances success.
- Innovative packaging and direct customer engagement improve business credibility, while gamified training boosts employee engagement.
Deep dives
Key Point: Four Underrated Ways to Impress Your Customers
Impressing customers is crucial for business success. Delivering an excellent product is key, but other underrated methods include empowering your team to resolve issues efficiently, considering packaging as a representation of your brand, adopting an innovative mindset for continual improvement, and fostering a collaborative relationship with customers.
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