Author Amy Edmondson, the world's most influential organisational psychologist, discusses the value in failure and the flaws in Silicon Valley's 'fail fast, fail often' mantra. They explore the concept of 'intelligent failure' and the importance of psychological safety in addressing failure. They also discuss the challenges and benefits of radical candor in organizations and the shift in mindset towards embracing failure. The speaker reflects on risk aversion and gives advice to beaten finalists in the book awards competition.
Intelligent failures, characterized by pursuing goals, venturing into new territory, and conducting small experiments, are valuable sources of learning and progress.
Embracing failure and learning from it can often lead to unexpected insights and new directions in research and personal growth.
Deep dives
The Three Types of Failure
The book explores the different types of failures: basic failures due to human error, complex failures with multiple causes, and intelligent failures that result from thoughtful forays into new territory. The author emphasizes the importance of understanding and distinguishing these types of failures in order to celebrate the right kind of failure and work towards preventing preventable ones. Intelligent failures, characterized by pursuing goals, venturing into new territory, and conducting small experiments, are seen as valuable sources of learning and progress.
The Personal Journey and Research Failure
The author shares a personal research failure that became the catalyst for her subsequent body of work. This failure led her to question her hypothesis and explore alternative perspectives, ultimately leading to her research on psychological safety in the workplace. The chapter highlights the importance of embracing failure and learning from it, as it can often lead to unexpected insights and new directions in research and personal growth.
The Importance of Context and Psychological Safety
The book emphasizes the significance of context and the concept of psychological safety in promoting effective failure management. It describes three work environment archetypes: consistent, variable, and novel contexts. The author highlights the need for different behaviors and approaches to risk-taking depending on the specific context. Additionally, the book addresses the unequal license to fail, discussing how certain groups, such as women and ethnic minorities, face more constraints and pressures when it comes to embracing failure. The author advocates for equal opportunities and encourages organizations to create psychologically safe environments where everyone feels empowered to take calculated risks and learn from failures.
Every year, the Financial Times selects the most outstanding business book of the year. For 2023, the top pick is a book about failure. The FT’s senior business writer Andrew Hill sits down with the winner, Amy Edmondson, the author of Right Kind of Wrong and “the world’s most influential organisational psychologist”. Edmondson’s book explores the value in failure, what we can learn from it and what’s wrong with Silicon Valley’s “fail fast, fail often” mantra.