Dave Weiner, Founder of Priority Bicycles, discusses building a new kind of bike with low-maintenance features. He shares the challenges of meeting demand after a successful Kickstarter campaign, partnering with hotels, and weathering the impact of Covid. Dave reflects on the growth of Priority Bicycles and his optimism for the future.
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Quick takeaways
Listening to customer feedback and adapting product design is crucial for finding success in the bicycle industry.
Identifying reliable manufacturers by assessing their performance is essential for maintaining quality and meeting production timelines.
Expanding sales to hotels can be an effective way to increase brand awareness and drive sales for bicycle companies.
Deep dives
Creating a Low-Maintenance Bike for Everyday Commuting
The podcast episode tells the story of how Dave Wiener left his job in tech to build a bike company called Priority Bicycles. Initially, Dave wanted to create a low-maintenance bike at an affordable price. He designed a bike with features like puncture-resistant tires, disc brakes, and an internal gear hub. However, the first bike aimed at kids failed to resonate with customers. Undeterred, Dave listened to customer feedback and decided to create a commuter bike. This new bike had improved components, such as a belt drive and disc brakes, and catered to the needs of everyday cyclists who used bikes for commuting. The focus on customer needs and durability helped Priority Bicycles find success.
Challenges in Production and Finding the Right Manufacturers
During the early years of Priority Bicycles, Dave faced challenges with manufacturers. The first three assembly factories did not meet the company's timeline and produced unreliable bikes. Recognizing the need for change, Dave traveled to China and Taiwan to meet with different manufacturers. He narrowed down the options to three manufacturers and asked them to create the same product. By carefully assessing their performance, Dave found new manufacturers that could meet the company's quality and timeline requirements.
Expanding Sales to Hotels and Focusing on Customer Feedback
The podcast highlights how Priority Bicycles found success by expanding sales to hotels. The attraction began when a hotel reached out to the company, seeking reliable bikes for their bike program. This led Priority Bicycles to open a sales department focused on selling to hotels. The partnership with hotels helped advertise the brand and increase sales. Throughout the journey, Dave emphasizes the importance of listening to customer feedback, which played a crucial role in designing improved bikes and shaping the company's direction.
Creating a Direct Relationship with Bicycle Suppliers
The founder of Priority Bicycles shares his journey of creating a direct relationship with suppliers in Taiwan. He traveled to Taiwan and met with about 30 different suppliers to show his ideas for high-quality bicycles. The challenge was that most suppliers had minimum order requirements that were higher than the founder initially anticipated. However, by attending a trade show and leveraging his specifications and drawings, he was able to find suppliers who were willing to work with him on different components of the bikes.
Navigating Kickstarter and Overcoming Challenges
When launching the Kickstarter campaign, the founder had a prototype that he modified himself. Prior to the launch, he narrowed down three factories and had them produce the same thing to compare the quality. He hired a PR firm to help tell the story of Priority Bicycles and generate media coverage. The Kickstarter campaign exceeded expectations, raising over $550,000, which was more than 18 times the original goal. However, fulfilling the orders posed new challenges, and the team had to navigate customer support and supply chain issues. Despite the setbacks, the company persevered and continued to grow.
Priority Bicycles founder Dave Weiner quit his job as a software CEO to pursue a risky idea: building a new kind of bike. In 2014, he started sourcing parts to make his first low-maintenance model, with a rust-proof aluminum frame and a carbon fiber belt drive instead of a chain. Dave was able to keep costs down by selling DTC, but had to scramble to meet demand when his first Kickstarter campaign yielded 1500 orders. From there, Priority pedaled forward steadily, adding new models, and partnering with hotels to provide low-maintenance bikes for guests. Today, after weathering the extreme whiplash of Covid and a debilitating bike accident, Dave is optimistic that Priority will keep growing, with 25 current models and sales of roughly 25,000 bikes a year.
This episode was produced by Josh Lash with music by Ramtin Arablouei.
Edited by Neva Grant, with research from Carla Esteves .
Our engineers were Gilly Moon and Robert Rodriguez.
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