Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management EP149: Airbnb Hosting Tips From The Laptop Landlord
May 1, 2017
27:51
Whether you’re just getting started as an Airbnb host, or you’re looking to upgrade your status and pick up a few more five-star reviews, the Laptop Landlord is here to share some killer advice that will help you find the right guests for your property and provide high quality customer service during their stay.
Tyler Knutzen is an Airbnb host in Chicago who runs the Laptop Landlord website. He utilized Airbnb for the first time in 2012 as a grad student in Eugene, Oregon, during the US Olympic Trials. He realized that local hotels were overloaded, and living only seven minutes from campus made his place prime real estate. Looking to make extra money, he and his fiancé listed their home on Airbnb and hosted two sets of guests during the course of the event.
After a move to Chicago, Tyler forgot about Airbnb until he started looking for a side hustle to help pay off his student loans. He tried several other things before remembering just how easy it had been to set up a listing on Airbnb. Now he sets availability whenever he is going out of town, and his guests receive the benefit of his customer service background via clear communication. Today Tyler shares his best advice for Airbnb hosts, explaining how to identify your niche and why overcommunication is key in receiving five-star reviews.
Topics Covered
How a background in customer service helped Tyler as an Airbnb host
•Quality communication with guests led to positive reviews early on
Tyler’s ‘opportunistic’ approach to Airbnb availability
•Set availability when you already plan on being gone
•Could also set availability for weekends, and do a free ‘staycation’ if listing is booked
Why Tyler created the Laptop Landlord website
•Compiled Airbnb hosting resources
•Wanted to share info, help other hosts plug into Airbnb ecosystem
Tyler’s 4 best tips for Airbnb hosts
•Figure out who you are as a host, and create a listing that attracts the right guests
•Take time to set up your listing correctly with a specific headline and photo captions
•Be proactive with customer service and overcommunicate before, during and after the stay
•Perform hosting duties yourself before you delegate, outsource or automate
Connect with Tyler
laptoplandlord.com
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!
Tyler Knutzen is an Airbnb host in Chicago who runs the Laptop Landlord website. He utilized Airbnb for the first time in 2012 as a grad student in Eugene, Oregon, during the US Olympic Trials. He realized that local hotels were overloaded, and living only seven minutes from campus made his place prime real estate. Looking to make extra money, he and his fiancé listed their home on Airbnb and hosted two sets of guests during the course of the event.
After a move to Chicago, Tyler forgot about Airbnb until he started looking for a side hustle to help pay off his student loans. He tried several other things before remembering just how easy it had been to set up a listing on Airbnb. Now he sets availability whenever he is going out of town, and his guests receive the benefit of his customer service background via clear communication. Today Tyler shares his best advice for Airbnb hosts, explaining how to identify your niche and why overcommunication is key in receiving five-star reviews.
Topics Covered
How a background in customer service helped Tyler as an Airbnb host
•Quality communication with guests led to positive reviews early on
Tyler’s ‘opportunistic’ approach to Airbnb availability
•Set availability when you already plan on being gone
•Could also set availability for weekends, and do a free ‘staycation’ if listing is booked
Why Tyler created the Laptop Landlord website
•Compiled Airbnb hosting resources
•Wanted to share info, help other hosts plug into Airbnb ecosystem
Tyler’s 4 best tips for Airbnb hosts
•Figure out who you are as a host, and create a listing that attracts the right guests
•Take time to set up your listing correctly with a specific headline and photo captions
•Be proactive with customer service and overcommunicate before, during and after the stay
•Perform hosting duties yourself before you delegate, outsource or automate
Connect with Tyler
laptoplandlord.com
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!
Hosted on Acast. See acast.com/privacy for more information.