One of the biggest challenges business owners face is finding a way to retain their online community and give them worthwhile reasons to stay long-term.

It’s essential to make them feel they’ve made the right choice and let them know the experience will be unforgettable from the beginning.

Today, I would like you to slow down and look at two aspects that are necessary to reduce turnover and increase client retention.

Tune in and learn the #1 to increase your retention fast!

Key Takeaways:

- How to improve client retention (00:00)

- The most important metric for client retention (01:15)

- What DOESN'T work... (02:35)

- Should you redo your orientation? (03:11)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Best Way to Increase Your Client Retention FAST