292 - People & Process

Feb 11, 2025

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In this episode, you'll discover:

Why building a diverse team is both challenging and invaluable.
The key to creating an environment where impatience with process leads to growth.
Fact: The more process-driven you are, the more patient you become.
How to develop the maturity to balance urgency and patience—without losing your edge.

Episode Highlights

03:26 - The importance of treating business like a marathon, balancing short sprints with long-term endurance for sustained success.

06:15 -How increased demand can reveal capacity issues and why identifying what would break first is key to future scalability.

08:55 - The difference between patience with people and impatience with process and how it impacts leadership and team dynamics.

12:03 - Why urgency in business is necessary but must be balanced with patience to prevent strained relationships and setbacks.

15:12 - Gain insight into how developing patience in hiring and onboarding processes leads to stronger, long-lasting team relationships.

18:07 - Why scaling a business requires patience with people while maintaining a relentless focus on improving systems and procedures.

20:31 - How hiring for complementary strengths builds a balanced team and fosters long-term business sustainability.

22:26 - Why diverse leadership teams strengthen business outcomes and create an environment for growth and success.

Resources Mentioned

Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/

To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo

For more information about Platinum Systems please visit: https://www.platinumsystem.com/