Fraudology Podcast with Karisse Hendrick

Best of The Year: Utilizing Storytelling to Communicate Cross-functionally & Identify Solutions w/ Gil Rosenthal

Dec 26, 2023
Fraud prevention expert Gil Rosenthal discusses utilizing storytelling in fraud prevention, proactive approaches to anticipate fraudsters' tactics, analyzing unique patterns, identifying prevention solutions, and staying ahead in the ever-evolving world of fraud.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ADVICE

Storytelling in Fraud Prevention

  • Understand the context of your product, systems, customers, and business.
  • Tell the most likely good and bad story, filling in pieces with data to determine the true narrative.
INSIGHT

Dual Narrative Approach

  • Construct both a "good" and "bad" narrative using initial factors.
  • Integrate additional data points to ascertain which narrative is more probable, enhancing accuracy and mindset.
ADVICE

Fraudster Adaptation & Response

  • Consider the impact of actions, anticipating fraudster adjustments to defenses.
  • Employ an "attack, defense, adjust" cycle, emphasizing flexibility and foresight in solutions.
Get the Snipd Podcast app to discover more snips from this episode
Get the app