PPP 436 | Breaking the PMO Failure Cycle: Strategies to Thrive, with Laura Barnard
Sep 18, 2024
auto_awesome
In this engaging discussion, Laura Barnard, an author and PMO expert, shares her insights on transforming project management practices. She introduces her Impact Engine framework, emphasizing strategic problem-solving and the importance of effective communication. Laura highlights common pitfalls in PMO setups and advocates for a mindset shift to better navigate change. With memorable quotes like "Knowledge alone is not power," she inspires project managers to apply their knowledge practically for real impact, fostering collaboration and improving value delivery within organizations.
Establishing a successful PMO requires a tailored approach that prioritizes solving specific organizational problems over rigid adherence to conventional processes.
The Impact Engine framework emphasizes that effective project management involves a mindset shift towards being a strategy navigator who delivers measurable value.
Successful change management in PMOs hinges on engaging stakeholders collaboratively to address their concerns rather than imposing changes on them.
Deep dives
The Accidental Project Manager
Many individuals find themselves becoming project managers inadvertently, often due to their exceptional skills as individual contributors. When tasked with leading initiatives, they can feel excitement but also intimidation, especially when facing the challenge of establishing a Project Management Office (PMO) amid missed deadlines and budget overspending. This situation emphasizes the lack of formal training in project management, often leading to anxiety and frustration. A structured roadmap or guidance, such as Laura Barnard's 'The Impact Engine', can provide essential direction for those navigating such challenges.
Common Mistakes in Establishing a PMO
When attempting to set up a new PMO, many leaders fall into the trap of adhering strictly to conventional advice and processes, resulting in organizational resistance. This often includes excessive use of templates, metrics, and rigid structures without addressing the specific needs of the organization. The speaker highlights that true success lies not in following a set formula but in applying common sense and customizing practices to real-world scenarios. By focusing on solving actual business problems rather than merely hitting all the prescribed checkboxes, project managers can achieve better outcomes.
The Declining Success Rate of PMOs
Research indicates that many PMOs are underperforming, with reports showing a failure rate of about 50% within a few years of establishment. Factors contributing to this decline include an inability to adapt to changing organizational needs and an over-reliance on traditional project management processes. As businesses explore alternatives, such as Agile management, the core issues often remain unaddressed. Emphasizing value delivery and aligning PMOs with strategic goals can improve their longevity and effectiveness.
Introducing the Impact Engine System
The Impact Engine system offers a comprehensive framework that guides project managers through the process of effectively establishing a PMO. It emphasizes key components such as assessing organizational needs, defining strategies, planning effectively, executing projects, and continuously evolving to meet changing demands. At its core, this system advocates for a mindset shift to view project management as a means of solving business challenges rather than merely following procedural protocols. By facilitating a strategy-driven approach, project managers can ensure they deliver measurable value, thereby enhancing their organization's success.
The Central Importance of Change Management
Change management is an integral part of successfully operating a PMO, as it involves guiding people through transitions rather than imposing changes upon them. Many leaders mistakenly believe that employees are inherently resistant to change, failing to recognize that resistance often stems from being forced into change without proper involvement. By actively engaging stakeholders and addressing their specific pain points, project leaders can foster a collaborative environment where change is perceived positively. This requires listening to stakeholders' concerns and providing solutions that alleviate their difficulties, ultimately leading to a smoother transition and greater project success.
In this episode, Andy interviews Laura Barnard about her book, The Impact Engine: Accelerating Strategy Delivery for PMO and Transformation Leaders. They discuss Laura's journey in setting up PMOs, the common mistakes and resistance faced, and the importance of change management and mindset in driving success. Laura introduces the Impact Engine system, a framework she developed to help organizations deliver sustainable value. The conversation also covers how project managers can become strategy navigators and effectively communicate with stakeholders.
It's a fun, practical discussion that will help improve your ability to lead teams and deliver projects.
Sound Bites
"People are not actually resistant to change. They are resistant to having change done to them."
"A lot of what we teach first is that you have to shift the way you think about the work you do... and really become what we call the strategy navigator for the organization."
"Give them what they want before you give them what they need"
"It’s not just about the templates, tools, and process that you’re creating. It’s about the business problems you’re solving."
"I wish I had me when I was you. I wish I had somebody who would say don’t do this, do this instead... I needed to help them so that they can have an easier path than I had."
"Knowledge alone is not power. It’s the application of that knowledge where you make a real impact. If you do the work, you will see the results."
Chapters
00:00 Introduction
02:00 Start of Interview
02:27 Laura's Journey in Building Her First PMO
04:40 Common Mistakes in Setting Up a PMO
09:29 The Impact Engine System
15:21 Myths About Change Management
20:50 Give Them What They Want, Not What They Need
27:57 Understanding Transparency and Impact
29:34 Measuring Success and Stakeholder Engagement
34:46 How Laura Seeks Continual Learning and Personal Growth
Prepare to Pass Your Project Management Certification Exam
We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries.
Thank you for joining me for this episode of The People and Projects Podcast!