
Best Manager Ever Best Manager Ever: Lauren Werner
Nov 13, 2024
Lauren Werner, COO of Shop Shops, shares her wisdom on leading multicultural teams in a fast-paced startup environment. Known for her empathy and clear communication, she chats about maintaining composure under pressure and the balancing act of effective management. Discover her strategies for preparing and multitasking, as well as the importance of mastering communication and managing relationships within diverse teams. Lauren's experiences highlight the significance of stability in leadership, especially for women in tech.
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Master Calmness With Perspective
- Staying calm and seeing the bigger picture is a skill developed over time with experience and perspective.
- The startup journey's ups and downs benefit from a can-do attitude and positive intent in all interactions.
Communicate Calmly and Clearly
- Practice patience and calm, especially in elevated situations, by empathizing and appreciating others' perspectives.
- Reread your communications before sending and receiving to avoid assumptions and promote collaboration.
Fix Communication To Align Teams
- Identify and fix communication breakdowns to create stability and alignment within teams.
- Ensure everyone understands the direction, goals, and priorities to avoid fragmentation.



