Consulting Mastery

Who owns results?

8 snips
Sep 16, 2024
Explore the dynamic world of consulting and the tangled question of who truly owns the results. The discussion delves into the delicate balance between consultants and clients, stressing the importance of collaboration and clear communication. Consultants are portrayed as enablers of success, emphasizing their evolving role in fostering client outcomes. There's also a focus on self-awareness and the need for honest assessments to empower clients. The aim? Leaving clients feeling confident and informed, while ensuring consultants stay true to their expertise.
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INSIGHT

Results Ownership Needs Clarity

  • Results in consulting engagements are jointly owned by consultant and client, depending on clear role and responsibility definition.
  • Neither consultant magic nor client solo effort guarantees success; partnership clarity is key.
ADVICE

Balance Ownership in Consulting

  • Avoid claiming exclusive ownership of results or washing your hands after delivery.
  • Aim for a collaborative middle ground with client responsibility and your active enablement.
ADVICE

Adapt and Focus on Success

  • Adapt your ownership and involvement based on emerging client realities.
  • Focus on the shared goal of durable success and what best serves client interests.
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