All Things Private Practice Podcast Episode 142: Redefine Workplace Culture: Prioritizing Belonging and Community [featuring Mona Nour]
There are many ways to create a business and community that doesn’t just survive but thrives, starting with prioritizing people over profit.
In this episode, Patrick Casale and Dr. Mona Nour discuss the art of creating a sustainable and fulfilling business that aligns with your values while fostering a true sense of belonging.
3 Key Takeaways:
- Align Your Business with Your Values: Entrepreneurs, especially in the mental health field, must consider the cost of not aligning business practices with their core values. It's about creating a fulfilling and supportive environment over merely chasing profits.
- Prioritize Belonging and Community: Through transparent communication, individual preferences, and community events, you can build a culture where everyone feels seen, embraced, and celebrated.
- Promote Cultural Competency: It’s crucial to address the gaps in cultural responsiveness in the therapy field. Focus on operationalizing diversity, equity, inclusion, and belonging.
Dr. Nour’s conversation about her practice, which focuses on the experience of belonging and its profound impact on mental health, is both insightful and inspiring. Her approach to creating a clinician-centered practice with a flexible work environment and a focus on education is a model worth emulating.
More about Mona:
Dr. Mona Nour is a professor, speaker, author, and owner of Nour Counseling, a group private practice specializing in supporting clinicians and clients who identify with historically marginalized and minoritized communities. She is an identity and belonging researcher and created the Belonging Integration model. She is the host of the Belonging Reimagined Podcast.
- Website: drmonanour.com
- Instagram: @dr.mona.nour
- TikTok: @dr.mona.nour
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A Thanks to Our Sponsor: The Receptionist for iPad
I would also like to thank The Receptionist for iPad for sponsoring this episode.
The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.
Mentioned in this episode:
Resilient Mind Counseling
It's Patrick. Some of you may know that I own a group therapy practice in North Carolina, Resilient Mind Counseling. We specialize in supporting the Neurodivergent, LGBTQIA+, and Black, Brown, and Asian communities online and across North Carolina. We also have limited in-person openings at our offices in Asheville and Cary. We really love working with clients who are coming to terms with both Autism and ADHD discoveries later in life or questioning, as well as the intersections of race, gender, identity, and orientation. All of our therapists have lived experience and identify as AuDHD, Autistic, or ADHD. Our team of affirming therapists offers a safe, anti-racist, anti-oppressive, inclusive, and accessible space where you can show up exactly as you are—no masking, no judgment, and no need to make eye contact, just real connection and healing. We accept most commercial insurances like Blue Cross Blue Shield, United, Aetna, and Med Cost, as well as self-pay options. We currently have openings for new clients. Visit our website at resilientmindcounseling.com. You can also text or call our HIPAA-compliant phone line at (828) 515-1246, or email us at scheduling@resilientmindcounseling.com.
The Receptionist for iPad
I want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.