The Josh Bersin Company Workday Acquires Paradox, A Bigger Deal Than You Think
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Aug 21, 2025 Workday has made waves by acquiring Paradox, a leader in AI-driven recruitment. This move could revolutionize talent acquisition, positioning Workday at the forefront of a major transformation. The podcast explores how AI is reshaping HR roles, advocating for a dynamic approach to job design and workflow automation. The discussion also addresses the evolving landscape of chatbot technology in recruitment and the importance of governance in AI implementations. Tune in for insights on navigating the future of HR in an automated world.
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From Olivia To Full Recruiting Platform
- Paradox started as a chatbot called Olivia and evolved into a conversational interface for the whole recruiting process.
- They extended it to apply, screen, interview, assess, and onboard candidates at scale.
Conversational Recruiting Multiplies Speed
- Conversational recruiting can make high-volume hiring ten times faster than traditional processes.
- Companies like McDonald's can hire and onboard a candidate faster than a customer gets their hamburger.
Hiring Speed Is A Business Lever
- High-turnover industries gain direct revenue impact from faster hiring because vacancies reduce service and sales.
- Retail, hospitality, transportation, and healthcare benefit especially from Paradox-style automation.