Blaine Donais on the meaning of “conflict”

Blaine Donais joins me to talk about a different definition of “conflict”. Blaine suggests that conflict is a perceived injurious event. We break down the three parts of that phrase and what they mean in practice, particularly in the workplace. Blaine mentions some excellent resources that inform his work:

“The Emergence and Transformation of Disputes: Naming, Blaming, Claiming”, article by Bill Felstiner, Rick Abel, and Austin Sarat

"Social Conflict: Escalation, Stalemate, and Settlement", book by Dean Pruitt, Jeffrey Rubin,and Sung Hee Kim

"Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict", book by William L. Ury, Jeanne M. Brett, and Stephen B. Goldberg

"Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations", book by Cathy A. Costantino and Christina Sickles Merchant

"Difficult Conversations: How to Discuss What Matters Most", book by Douglas Stone, Bruce Patton, and Sheila Heen

To contact Blaine and learn more about his work, visit: Workplace Fairness International, https://workplacefairness.ca/ .

Blaine’s June 6, 2024, online roundtable breakfast presentation for the Greater New York Chapter of the Association for Conflict Resolution is “The EvolvingWorld Of Workplace Conflict Management”. Register for free here:https://acrgny.org/event-5727648. Later, you can access his presentation (and many others) in the ACR-GNY roundtable archives, here: https://acrgny.org/RTB-Videos. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving.