Leading Global Teams with Empathy and Purpose - Zoho Exec Sandy Lo

In this episode of The Rundown with Ramon, host and small business expert Ramon Ray sits down with Sandy Lo, Vice President of Global Communications at Zoho, for an energizing and insightful conversation about what it really takes to lead global teams in today’s business environment.

Whether you're managing a small remote team or growing your business across borders, this episode is packed with lessons that will help you lead with more clarity, empathy, and impact.

Sandy brings over a decade of experience leading a global communications team at one of the world’s most respected software companies, Zoho. With employees and partners spread across continents and time zones, Sandy has mastered the art of balancing cultural nuance, consistent corporate messaging, and individual team member strengths—all while keeping humanity at the heart of leadership.

💡 In This Episode, You’ll Learn:

• How to effectively lead a global team across multiple time zones, cultures, and communication styles

• Why being open to learning is a critical leadership trait—and how it can shape a more inclusive workplace

• What “transnational localism” means at Zoho, and how the company customizes messaging without losing its core values

• How to manage different personality types—from high-energy extroverts to quiet contributors—and create space for everyone to thrive

• Sandy’s approach to time management and multitasking when every hour counts

• Why Zoho’s CEO believes “if someone isn’t thriving, it’s our fault”—and what that means for leaders who want to build resilient teams

• The importance of helping your team find their zone of genius—and how personal fulfillment contributes directly to professional performance

• Why work-life harmony isn’t just a nice-to-have but a leadership requirement

Sandy also shares personal anecdotes from her leadership journey, including how she juggles constant demands with grace, supports both rising stars and quieter team members, and builds deep trust across her organization. Her passion for people-first leadership shines throughout the conversation.

🎙️ This episode is especially valuable for:

• Small business owners growing remote or global teams

• Team leaders and managers looking to level up their leadership skills

• Entrepreneurs who want to cultivate a stronger, more connected culture

• Professionals striving to build careers that align with their unique strengths—their zone of genius

• Anyone curious about Zoho’s people-first philosophy and global communications strategy

If you’ve ever felt overwhelmed by the challenges of leading others—or wondered how to bring out the best in your team—this episode is your playbook for building trust, clarity, and impact in your business.

✨ At Zone of Genius, we believe the most successful businesses are built when leaders help others step into their unique gifts. This episode brings that mission to life.

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🔗 Connect with Us:

• Learn more about Sandy Lo and Zoho at www.zoho.com

• Explore insights, resources, and community for entrepreneurs at ZoneofGenius.com

• Follow Ramon Ray on LinkedIn, Instagram, and Twitter @ramonray

👍 Enjoyed this episode? Be sure to subscribe, leave a review, and share it with a fellow entrepreneur or business leader who’s ready to lead with more purpose and people-first thinking.

#Leadership #Entrepreneurship #RemoteTeams #ZoneOfGenius #Zoho #SmallBusiness #RamonRay #GlobalLeadership #Communication #EmpathyInBusiness #TeamManagement #WorkCulture #WomenInLeadership #BusinessGrowth #PersonalDevelopment #Podcast

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