How MGM Resorts Transformed Talent Strategies in a Post-Pandemic World - Jyoti Chopra, MGM Resorts

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In this episode, Jyoti Chopra, the Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, shares insights on transforming hiring strategies and employee engagement in a rapidly changing world.

Listen to learn:

• How MGM Resorts overhauled its hiring strategies from one-size-fits-all fairs to specialized events.
• The importance of flexibility and well-being for employees post-pandemic.
• Innovative recognition programs like "years of service" pins and Showstoppers Awards.
• The impact of the "Ask the CEO" program and Courageous Conversations series at MGM.
• The introduction of the World of Well-being (WOW) initiative.
• The role of employee engagement surveys in understanding and improving employee satisfaction.
• The MentorcliQ program for pairing employees with mentors.

If you liked this, you may also enjoy our other conversation: Why MGM Brought in Microsoft, IBM & Workday To Teach Our Teams - Jyoti Chopra, MGM Resorts

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands