EP#170: Ubuntu and Storytelling: Building Relationships in the Public Service

What if leadership was less about authority and more about connection?

Imagine a young boy in rural Zimbabwe, discovering the world through books borrowed from a modest village library. That boy is Alfred Chidembo, whose love for stories sparked a journey from his village to Australia, where he now serves in the Australian Public Service and leads a literacy charity, Aussie Books for Zim.

In this episode of GovComms, host David Pembroke explores how the Ubuntu philosophy—“I am because we are”—has guided Alfred’s life and work. Alfred shares how empathy, storytelling, and genuine connection are at the heart of his mission. He also discusses how these values can enhance communication in government by fostering trust, understanding, and community engagement. It’s a heartfelt look at how empathy, flexibility, and the stories we tell can create lasting change. This episode is for anyone who believes that by lifting others, we all rise together.

Discussed in this episode:

• Ubuntu philosophy and leadership through empathy
• Power of storytelling in connection
• Founding Aussie Books for Zim charity
• Building relationships in public service
• Overcoming challenges with resilience
• Enhancing government communication with trust

Show notes:

• Aussie Books for Zim
• Ubuntu | Alfred Chidembo
• Ubuntu Philosphy | The Collector
• Literacy: the greatest treasure of all |TEDx

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