Gerrit Kazmaier, the new President of Product and Technology at Workday, dives into the complexities of enterprise software. He discusses why these systems frustrate users and suggests a more interconnected, collaborative approach. The conversation delves into the transformative potential of AI in the workplace, emphasizing its role in improving user experiences and addressing issues like data quality. Kazmaier candidly addresses the disconnect between executives and end users, advocating for a future where enterprise software becomes more intuitive and effective.
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insights INSIGHT
Workday's Diverse User Roles
Workday serves different user groups uniquely: employees filling forms, HR and finance professionals living in it, and executives consuming reports.
This creates tension between software as a tool and software use being the work itself.
insights INSIGHT
Enterprise Software Ecosystems
Enterprise software today is an ecosystem, not a single monolithic system serving all needs.
Workday aims to integrate with diverse tools rather than be an all-encompassing operating system.
insights INSIGHT
Job Is Work, Not Software Usage
The real job is the business task, not using the software or AI itself.
AI should enable better execution of these jobs, not become a job substitute.
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In this book, Daniel Kahneman takes readers on a tour of the mind, explaining how the two systems of thought shape our judgments and decisions. System 1 is fast, automatic, and emotional, while System 2 is slower, effortful, and logical. Kahneman discusses the impact of cognitive biases, the difficulties of predicting future happiness, and the effects of overconfidence on corporate strategies. He offers practical insights into how to guard against mental glitches and how to benefit from slow thinking in both personal and business life. The book also explores the distinction between the 'experiencing self' and the 'remembering self' and their roles in our perception of happiness.
Today, I’m talking with Gerrit Kazmaier, the brand-new president of product and technology at Workday. Gerrit’s new on the job, maybe a little bit braver than most, and to his credit he came on the show and took the heat. We spent a lot of time talking about what enterprise software really is, what it does and why it has a reputation of being so deeply frustrating for so many people.
Links:
Workday names Gerrit Kazmaier president of product and technology | Workday
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