TED Talks Daily

How great leaders innovate -- responsibly | Ken Chenault

20 snips
May 19, 2022
Ken Chenault, former CEO of American Express and chairman of General Catalyst, shares his insights on leadership during challenging times. He emphasizes the importance of inspiring hope and prioritizing responsible innovation that uplifts society. The discussion touches on effective leadership traits post-pandemic, the balance between profit and purpose, and initiatives aimed at creating sustainable job opportunities for marginalized communities. Chenault advocates for skills-based hiring, aiming to create one million jobs over the next decade, fostering equality and fairness.
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ADVICE

Leading in Uncertainty

  • Leaders must be grounded in core values and willing to serve.
  • Give context, admit anxieties, but emphasize reasons for hope.
INSIGHT

Investing in Positive Change

  • General Catalyst, a venture capital firm, invests in enduring positive change.
  • They reject the idea that profits and social good are mutually exclusive.
INSIGHT

Responsible Innovation

  • Ken Chenault advocates for responsible innovation, driven by a desire for more responsible technology use.
  • This approach considers the potential negative impacts of products and services.
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