The OKR Podcast Real X-Functional Alignment
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Apr 3, 2025 Jaclyn Pedersen, Director of OKR Strategy and Alignment at GHX, shares her insights on enhancing alignment and execution through cross-functional workshops and intentional retrospectives. She discusses the critical role of leadership in fostering collaboration and accountability among teams. Jaclyn emphasizes the importance of balancing psychological safety with accountability and leveraging factual information for decision-making. Her practical tips for embracing OKR practices and improving communication are invaluable for anyone looking to elevate their organizational impact.
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Dedicated Role for Alignment
- Cross-functional alignment requires a dedicated role outside any single function to coordinate and communicate dependencies.
- Without someone laser-focused, busy siloed teams struggle to synchronize effectively despite strong intentions.
Strategic Workshop Uncovers Dependencies
- Jaclyn held a strategic execution workshop with cross-functional VPs and directors to articulate priorities and risks.
- Initially met with skepticism, the session revealed unseen dependencies and fostered genuine collaboration.
Use Confidence Flags for Risks
- Use confidence flags to openly signal when key results are at risk without blame.
- Promote all-hands collaboration by fostering a culture of shared responsibility when problems arise.