Mac Power Users

728: All About AppleCare

4 snips
Jan 21, 2024
Dive into the world of AppleCare, where the hosts dissect the nuances of warranty options, including AppleCare Plus and business solutions. Discover how cold weather impacts device performance and what that means for Apple users. They share insights on the complexities of remote and in-store support, emphasizing the power of effective communication in resolving issues. Plus, learn about the value of AppleCare for business, highlighting features that cater to organizations. Get ready for some humorous takes on Apple’s evolving service strategies!
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ADVICE

AppleCare Value Proposition

  • Consider AppleCare Plus's value based on product use and user habits.
  • iPhones and Apple Watches are more prone to damage, making AppleCare more worthwhile.
ADVICE

Efficient Apple Support

  • Start with online support for Apple issues, as it's often faster than in-store visits.
  • Keep a log of troubleshooting steps you've tried to expedite the process.
INSIGHT

Business Support Tiers

  • Apple offers various paid business support tiers beyond standard AppleCare.
  • These range from priority phone access to on-site engineer visits for large organizations.
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