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728: All About AppleCare

Mac Power Users

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Navigating AppleCare: Warranties and Support

This chapter explores Apple's AppleCare offerings, including warranty and support services for both consumer and business devices. It provides insights into the complexities of the AppleCare system, detailing differences between various options like AppleCare Plus, and discusses support incidents, diagnostics, and customer service strategies. Furthermore, the chapter addresses issues related to aging products and Apple's commitment to customer satisfaction through proactive service programs.

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