Jessica Chen, a former TV news reporter and founder of Soulcast Media, discusses how to gain recognition while staying true to yourself. She explores navigating quiet cultures in loud workplaces and offers strategies for effective communication. Jessica emphasizes the power of self-advocacy and reframing self-talk to foster personal growth. She also shares insights on celebrating achievements and empowering quiet voices, highlighting practical tools for those who feel overlooked in their careers.
Understanding the disparity between quiet and loud workplace cultures can help individuals navigate visibility challenges effectively.
Adopting strategic communication techniques like the 4A sequence enables individuals to assert their presence while remaining authentic.
Deep dives
Understanding Quiet and Loud Cultures
Quiet cultures are characterized by values such as humility, modesty, and thoughtful communication, often at odds with the expectations of loud cultures that reward extroversion and assertiveness. Many individuals, particularly from backgrounds that emphasize listening over speaking, struggle to navigate this disparity in corporate environments where vocal contributions are often more visible. This dynamic can lead to feelings of frustration and invisibility for those who are dedicated workers but not adept at self-promotion. Recognizing these differing cultural traits helps individuals understand their challenges in gaining visibility in the workplace and paves the way for developing strategies that honor their natural communication styles while adapting to their work environments.
Reframing Communication Strategies
Effective communication is crucial for those from quiet cultures to assert their presence without abandoning their core principles. Techniques such as the 4A sequence—acknowledge, anchor, and answer—can help in making contributions during discussions by reinforcing connections with others' ideas. For instance, when contributing to a conversation, acknowledging a colleague’s point can establish rapport and create an inviting pathway for sharing one's own insights. This approach allows individuals to participate meaningfully by shifting focus from merely speaking to crafting conversations that resonate with their audience.
Celebrating Wins and Managing Self-Perception
Individuals from quiet cultures often neglect to celebrate their successes, believing that good work will inevitably be recognized, which is typically not the case in fast-paced environments. Creating a 'yay folder' to store positive feedback, or proactively communicating the impact of their contributions can help keep their accomplishments visible to others. Handling wins effectively involves not only acknowledging personal achievements but also expressing how those wins benefit the team or company, fostering a culture of recognition. By shifting the narrative towards celebrating success and actively managing self-promotion, individuals can enhance their workplace visibility and ultimately attain greater recognition for their efforts.
Are you the sort of person who works really hard, hits your deadlines, runs successful projects, wins over clients... but never seems to get noticed for all that diligence, much less promoted? Especially if you’re on the quieter and more understated side, working in an organization where the loud and showy get the most recognition, this can be frustrating. But there are ways to get noticed while also staying true to yourself, says Jessica Chen. She's a former TV news reporter and the founder of Soulcast Media, a communications consultancy, and she shares lessons about more effective communication and self-promotion. Chen wrote the book Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons.
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