We are back with another episode with our in-house guest expert, our #WorkBestie Crystal! This time, we will be learning how express ourselves effectively and confidently as a manager around some of the topics listed below:

• 00:00 Rach introduces Crystal
• 01:18 Addressing underperformance
• 04:32 Quantifying the impact, giving feedback
• 05:26 Work inefficiency or slow output
• 08:50 GROW coaching model
• 10:11 Personal grooming and hygiene matters
• 13:41 Getting team to adopt a growth mindset at work
• 15:23 Taking ownership, learning from mistakes
• 17:22 Hard conversations on letting go of staff
• 23:06 Key principles to communicating effectively
• 26:37 Outro⁠

Crystal is the CEO and Co-founder of Forest Wolf, a global leader in future-ready skills, leadership, and corporate learning and development. In this episode, she answers some of the challenges and issues we face at work, and provides us with advice and frameworks on how we should overcome them. Let’s dive right in! Find RachReflects on : ⁠http://rachreflects.com⁠

http://⁠instagram.com/ms_rach