HBR On Leadership

How to Become a Better Manager

28 snips
Jan 31, 2024
Julie Zhuo, former vice president of product design at Meta and author of "The Making of a Manager," shares her journey from intern to leader. She discusses the challenges of early management, including imposter syndrome and team dynamics. Zhuo offers practical advice on managing strong personalities and underperformers. She emphasizes the importance of communication, empathy, and fostering growth in both seasoned and new team members. Listeners gain valuable insights into leading diverse teams and navigating the complexities of effective management.
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ANECDOTE

From Intern to Manager

  • Julie Zhuo became Facebook's first intern and later a manager at 25.
  • Her initial management experience was filled with anxiety and imposter syndrome due to her rapid promotion.
ADVICE

Define Success First

  • Define desired team outcomes before giving feedback.
  • Discuss what success looks like for both the manager and the team member.
INSIGHT

The Bossy Trap

  • People often change behavior in leadership roles, adopting a "bossy" persona due to preconceived notions of what a manager should be.
  • This can lead to them giving directives without seeking input, creating tension.
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