Gartner ThinkCast The Future of AI Implementation: What's After AI Agents?
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Dec 16, 2025 Deepak Seth, a Gartner director analyst and AI strategist, dives into the rapid evolution of AI and its real-world implications. He discusses the current state of AI on the Hype Cycle, revealing that organizations often struggle with operationalization due to common pitfalls. Deepak emphasizes the importance of embedding AI in change management for effective adoption and warns against viewing AI agents as the ultimate solution. He also makes bold predictions for the future, including AI-free products and the rise of augmented collective intelligence.
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AI Is Multiple Hype Curves
- The AI hype cycle is not a single dot but many overlapping capabilities with different trajectories.
- Treat AI as a composite of capabilities like foundational models, generative AI and agents, not one monolithic trend.
Wrap AI In Role-Specific Workflows
- Put a people, process or technology wrapper around core AI capabilities to make them context-specific.
- Tailor summarization, automation and other capabilities to specific roles so employees can use them without guessing.
Invest In Change Not Just Tools
- Treat AI rollout as organizational change with heavy investment in literacy and participation.
- Layer governance and ethics into deployments to reduce fear and speed adoption.
