Vice President of Care Coordination at Corewell Health West, Tricia Baird, MD, sits down with Nordic Head of Thought Leadership Jerome Pagani, PhD, and Chief Medical Officer Craig Joseph, MD, to share her perspective and ethos on whole-person design. They also discuss the importance of incorporating empathy into hiring practices and how creating a better health experience is a moral imperative.
Show Notes:
[00:00] Intros
[01:35] Dr. Baird’s Background
[06:37] Whole-person design
[10:18] LACE+ Scores and reducing hospital readmissions
[14:52] Keeping the work timely, targeted, and actionable
[19:19] Hiring for empathy and training for clinical skills
[28:02] Adapting value-based care models to fee-for-service
[29:50] Pairing clinical care with behavioral health
[34:08] Designing a better health experience as a matter of morality
[40:49] Things so well designed, they bring Dr. Baird joy
For a full transcript, click here.
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