Ecommerce Playbook: Numbers, Struggles & Growth
Transforming Company Culture: From Employee-Centric to Standards-Centric
Oct 8, 2024
Dane Sanders, VP of Employee Development and Performance at Common Thread Collective, dives into the profound cultural shift at CTC from an employee-centric to a standards-centric model. He shares how this transformation drives profitability and high performance while reducing turnover. Key insights include balancing accountability with employee engagement, the significance of aligning culture with customer value, and practical steps for operationalizing cultural changes. This conversation is packed with valuable strategies for leaders and employees aiming for a results-driven workplace.
55:34
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Quick takeaways
- Shifting from an employee-centric to a standards-centric culture fosters accountability, enhances performance, and drives overall profitability.
- Aligning company culture with customer value not only improves satisfaction but also creates a more sustainable growth environment.
Deep dives
The Role of Culture in Profitability
Redesigning the company culture is essential for profitability and efficiency in an organization. Businesses often overlook the foundational role that people and their experiences play in driving success. A shift in cultural orientation can lead to improved employee engagement and performance. By prioritizing how employees experience the company, businesses can create environments conducive to growth and financial success.
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