Nancy Hildebrandt has a lot of experience in documentation and software systems, starting back in the Sun/Java days. In this episode, we talk all about building out a good support system and what that process looks like. We also talk about the importance of creating good documentation, listening to your customers, and so much more. It's a great conversation, and one that everyone can benefit from, no matter what the role.

Show Notes

Sponsored by: Jilt | Liquid Web

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How to Create Great User Documentation with Nancy Hidebrandt