The Mindtools L&D Podcast

451 — Upskilling your managers on AI tools

Jul 1, 2025
Markus Bernhardt, an AI strategist and founder of Endeavour Intelligence, shares key insights on upskilling managers in AI tools. He emphasizes the importance of bottom-up strategies for AI adoption rather than relying on top-down mandates. The discussion highlights the critical need for AI literacy and awareness of the limitations of AI models. Engaging employees in hands-on activities is essential to foster confidence and creativity. They also unveil a new course designed for managers, focusing on practical AI skills, spaced learning, and team engagement.
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INSIGHT

Subtle AI Productivity Gains

  • AI productivity gains are real but often subtle and hard to measure directly.
  • Current AI tools improve work quality and precision more than immediate output speed.
ADVICE

Gauge AI Literacy Through Conversations

  • Speak with people in your organization about AI literacy and usage challenges.
  • Identify over-adoption or under-adoption issues and the real gaps in AI understanding.
ADVICE

Don't Wait for AI Strategy

  • Don't wait for a top-down AI strategy; it might never come or be outdated.
  • Start experimenting and building AI skills in your team within governance guardrails.
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