The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Why Customer Experience Programs Fail

Aug 4, 2018

30:11

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Colin Shaw and Prof. Ryan Hamilton discuss why customer experience programs fail. The episode explores the key issues and why too many CX programs fail to get results. Colin has led hundreds of successful programs and understands the key issues to avoid. Listen for actionable steps you can take today.

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