The one with the in-flight entertainment - Corinne Streichert E60

What's on your mind? Let CX Passport know...

🎤Open that tray table, buckle that seat belt and watch a show in “The one with the in-flight entertainment” CX Passport E60 with Corinne Streichert🎧

📺Starting an in-flight entertainment career 

💰Customer Experience as a product

🧳Working for an airline...Vegas for the weekend...from Australia?!

🤗Customer Service as an empathetic career builder

💻BYOD...will seat back entertainment go away?

🎬How do airlines choose content for in-flight entertainment

🧭Arrive at airport. Look at board. Choose where to go. Fun!

👉Considering accessibility and global diversity with in-flight entertainment

💭“You've got to know your customer. I think you have to build a product. You're not building it for yourself. You're not building it for your leadership. You're building it for your customers.” - Corinne

Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.

Episode resources:

IFECtiv: www.ifectiv.aero

Corinne Streichert: www.linkedin.com/in/corinnestreichert