Nicole Larson from Colliers discusses consumer's holiday retail spending habits and the cautious shopping behavior. 'Buy now pay later' programs' increasing popularity during the holidays and its impact on consumer behavior. The enduring preference of consumers for physical shopping experiences and efforts of retailers in enhancing their storefronts. Online shopping's environmental consequences and the rise of retail spaces providing distinctive experiences.
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Quick takeaways
Consumers are focusing more on purchasing needs rather than wants and are not making impulsive purchases, while retailers are offering more generous discounts this year compared to last year.
The buy now pay later program is gaining popularity, with one in five consumers planning to leverage this payment option during the holiday season, and retailers are stretching out their holiday spending period and starting to sell products for upcoming holidays, like Valentine's Day, earlier than usual.
Deep dives
Holiday Shopping Season Off To a Great Start
The holiday shopping season has started positively, with consumers remaining cautious and selective in their buying habits. They are focusing more on purchasing needs rather than wants and are not making impulsive purchases. However, retailers are offering more generous discounts this year compared to last year, with nearly 40% of consumers noticing this trend. Additionally, the buy now pay later program is gaining popularity, with one in five consumers planning to leverage this payment option during the holiday season. Retailers are also stretching out their holiday spending period and starting to sell products for upcoming holidays, like Valentine's Day, earlier than usual.
Consumers Being More Considerate in Spending Habits
In the coming year, consumers are expected to be more selective in their purchasing habits, resulting in a stabilization of retail spending. With access to abundant information and various platforms, consumers are conducting thorough research to find the best prices before making a purchase. Despite the growth in e-commerce, physical brick-and-mortar stores remain the preferred shopping experience for many consumers. Retailers are now focusing on perfecting their omnichannel strategies and optimizing their physical storefronts to enhance the in-store shopping experience.
Activating Retail Space with Experiences
Landlords and retailers are increasingly seeking to monetize their spaces by creating unique experiences. This includes hosting events, offering interactive experiences, and setting up pop-up stores in different locations to attract customers. Landlords are leveraging foot traffic by locating stores closer to suburban areas and making it convenient for customers to visit stores in person for returns or purchases. By providing engaging experiences that cannot be replicated online, retailers and landlords hope to drive foot traffic and enhance the overall shopping experience for consumers.
Nicole Larson, Head of National Retail Research at Colliers, discusses consumer's holiday retail spending habits. Hosts: Tim Stenovec and Bailey Lipschultz. Producer: Paul Brennan.