The AI in Business Podcast

Turning CPG Complexity into Real-Time Decisions with AI - with Henrique Wakil Moyses of Crisp

Sep 3, 2025
Henrique Wakil Moyses, Vice President of Data Science at Crisp, dives into the tangled world of consumer goods data. He discusses how brands can tackle fragmented data to improve decision-making in retail. Overcoming cultural resistance to data-driven strategies is essential. AI's role in providing real-time insights is transformative, optimizing inventory and enhancing customer experiences. Henrique highlights the importance of aligning AI adoption with ROI, showcasing how powerful analytics can streamline operations and cut down waste.
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INSIGHT

Data Culture Is The First Barrier

  • Many CPGs face a cultural barrier where data is not yet treated as a strategic advantage.
  • Henrique says this cultural gap is the first obstacle before any technical work can deliver value.
INSIGHT

Fragmentation Causes 'Data Indigestion'

  • CPGs moved from a data ingestion problem to a 'data indigestion' problem due to fragmented, non-harmonized sources.
  • Henrique explains analysts spend most of their time cleaning data instead of extracting insights.
INSIGHT

Legacy Tools Fail In High-SKU Worlds

  • Legacy systems struggle with today's SKU proliferation and siloed teams lacking a single source of truth.
  • Henrique links decades-old tooling to mismatched data across sales, marketing, and supply teams.
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