Chiara Farronato, an Associate Professor at Harvard Business School specializing in digital platforms, shares insights on the transformation of sectors through companies like Airbnb and Uber. She highlights the critical need for effective communication between managers and data scientists to foster better collaboration. Chiara discusses the importance of bridging gaps in understanding, particularly in product management, and explores the challenges traditional industries face in adopting data-driven cultures. Her experiences offer valuable lessons for business leaders navigating platform-based innovation.