How Do You Build Trust When You're Not the Expert? 

What if the key to becoming a better leader isn't mastering your domain expertise but learning to lean on your team's knowledge instead?  In this enlightening conversation, Andre Thornton, CEO of Whitman Consulting, shares how being thrown into leading a billion-dollar aircraft sales operation with no prior experience taught him invaluable lessons about authentic leadership and building trust.  

Andre joins co-hosts Damon Lembi and Darren Bridgett to discuss how his journey from mechanical engineer to leadership development consultant shaped his understanding of human behavior and organizational dynamics. Drawing from his engineering background, he brings a systematic approach to solving "people problems" while acknowledging the inherently irrational nature of human behavior. Thornton shares powerful insights about measuring success across multiple life dimensions, creating psychological safety, and leading through adversity. 

This Episode Covers: 

• How measuring personal success across five key pillars (career, financial, spiritual, relationships, and health) can transform your approach to life and leadership 
• Why understanding the "rationality within the irrational" is crucial for developing effective leadership strategies 
• The power of viewing leadership as energy management rather than just process management 
• How to maintain positive leadership during challenging times like layoffs and restructuring 
• Why psychological safety requires giving people grace and creating space for authentic conversations 
• The unexpected advantages of leading in areas where you're not the subject matter expert 

 Episode Highlights:  

(00:00) Introduction to Andre Thornton Damon introduces Andre, highlighting his unique path from engineering to leadership development. 

(02:00) The Four Pillars of Success Andre shares the framework he uses to measure success across career, finances, relationships, and health. 

(05:30) Transitioning from Products to People Andre discusses his move from engineering to leadership and why understanding people is the ultimate challenge. 

(09:00) Emotional Intelligence and Neuroscience Andre explains the importance of emotional intelligence in leadership and how neuroscience provides tools for growth. 

(12:33) Leading Through Adversity Andre shares personal stories of overcoming challenges and how adversity has fueled his success. 

(17:00) Building Trust and Culture Andre talks about the role of trust in teams and why creating psychological safety is critical for cohesion and productivity. 

(21:30) The Importance of Vulnerability Andre emphasizes the power of vulnerability in leadership and how it fosters authenticity and connection. 

(33:18) Final Thoughts on Self-Discovery Andre offers advice on the never-ending journey of self-discovery and the importance of grace along the way. 

About Andre: 

Andre W. Thornton, CEO of Whitman Consulting, leverages his unique combination of mechanical engineering expertise and an MBA in finance to deliver evidence-based leadership development to major corporations including Microsoft, IBM, and Lockheed Martin.  Drawing from his experience co-leading initiatives that captured over $1B in new business and heading up organizations of up to 2,000 employees, Andre has established Whitman Consulting as a premier partner in leadership development, specializing in brain-based behavior change techniques.  

Resources Referenced: 

Andre Thornton on LinkedIn 

Whitman Consulting  

Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential AND HOW YOU CAN ACHIEVE YOURS by Shirzad Chamine 

Google's psychological safety research 

Dr. Craig Dowden's work on positive leadership 

The ATD (Association for Talent Development) conference 

Podcast Contact:

Website: www.learnit.com 

Email: podcast@learnit.com 

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