Will Power Podcast by Will Humphreys How to Delegate Smarter, Build Trust, and Buy Back Your Freedom with Tone Williams and Kayla Pollak
In this episode of the Will Power Podcast, Will sits down with Tone Williams (VP of Growth) and Kayla Pollak (VP of Operations) from Virtual Rockstar for a candid conversation on one of the hottest topics in healthcare and business: the rise of AI vs. Virtual Assistants (VAs).
Together, they share how leaders can use both tools to reclaim time, reduce overwhelm, and scale sustainably, without sacrificing culture or trust.
What you’ll learn in this episode:
- Why delegation is the love language of freedom and how to get better at it
- How AI is transforming recruiting, communication, and operations
- The real challenges (and mindset shifts) around letting go and trusting a VA
- Time-saving hacks under $100 that actually work (spoiler: ChatGPT and Notion make the cut)
- How tools like Fathom, Read.AI, and Marco Polo help teams stay aligned and creative
- Practical tips and tricks to set your VA up for success, and avoid the “just fix my life” trap
Whether you’re a private practice owner, entrepreneur, or healthcare leader, this episode is packed with tactical advice and inspiring insights on balancing technology with human connection.
Tune in and discover how to leverage AI + VAs together to free yourself from the daily grind and focus on what truly matters.
Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.
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