The Product Experience

It's the Strategy, stupid - Andrew Martinez-Fonts (VP Product, Honeysales)

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Oct 30, 2024
Andrew Martinez-Fonts, VP of Product at Honeysales, shares insights from his journey in product strategy within a startup environment. He highlights the importance of understanding customer needs before diving into tech advancements like AI. The discussion reveals how to balance human oversight with automation while developing products. Andrew also explores the evolving challenges of scaling companies, emphasizing strategic decisions in integrating AI while maintaining unique company advantages. Key takeaways include simplifying strategies and focusing on customer delight.
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ADVICE

Strategy First

  • Start with a product strategy, not with the technology.
  • Focus on customer needs and business goals before considering AI.
INSIGHT

DHM Model

  • Evaluate potential product strategies using the DHM model: Delight, Hard-to-copy, Margin-enhancing.
  • This helps assess if ideas truly benefit customers, create a competitive edge, and boost profits.
ANECDOTE

First Strategy

  • Andrew Martinez-Fonts's first attempt at writing a product strategy was daunting but valuable.
  • He used the GLEe model, similar to McKinsey's Three Horizons, and learned from the process.
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