AI Readiness for MSPs: Jermaine Clark (EP 905)

Jermaine Clark of Sherweb sits down with Uncle Marv to discuss what AI readiness means for MSPs, sharing practical advice, personal stories, and vendor insights. The conversation tackles how the rapid adoption of AI has shifted the balance between MSP expertise and client knowledge, emphasizing the need for a security-first approach and regular data governance. Jermaine recounts his journey from saving sea turtles to leading Sherweb’s AI initiatives, offering humorous and relatable anecdotes from cross-industry experiences. The episode guides listeners through the strategic steps MSPs should take to stay relevant—upgrading systems, empowering teams, and leveraging robust cloud solutions. Listeners will get actionable recommendations, hear about real-world training, and find out why adaptation and ethical deployment are key to thriving in today’s IT environment.

Why Listen:

• Learn practical steps for AI readiness specifically for MSPs.
• Explore the urgency of securing data and client environments as AI spreads.
• Unlock lessons from Jermaine’s career pivot—from biology to IT success.
• Get up to speed on Sherweb’s cloud, security, and backup solutions.
• Discover how to empower and train IT teams for AI-driven support.
• Enjoy memories, tech humor, and candid advice on staying competitive.

Companies, Products, and Books Mentioned:

• Sherweb: https://www.sherweb.com/
• Microsoft Copilot: https://www.microsoft.com/en-us/microsoft-365/copilot
• AppRiver: https://www.appriver.com/
• Matrix (film): https://www.imdb.com/title/tt0133093/
• Johnny Mnemonic (film): https://www.imdb.com/title/tt0113481/
• Blade Runner (film): https://www.imdb.com/title/tt0083658/
• iRobot (book): https://en.wikipedia.org/wiki/I,_Robot

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=== Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
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